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Building Products Specialists

Terms and Conditions


All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site or place any orders.

Returns Policy

  1. Returns must be requested by email within 30 days after receiving your goods.
  2. We do not charge a Re-stocking Fee. (B2C orders only)
  3. Returning Goods is your responsibility.
  4. The Customer pays or covers the cost to return the goods.
  5. The customer should insure the goods with the company they use to return the goods with in case of loss or damage.
  6. Any Original delivery costs are not included in the refund.
  7. Refund is only granted after we have received the goods back and they have been checked.
  8. Refunds will normally be by Credit Card or Cheque.
  9. We will notify you by email once your goods have been received, checked and your refund is complete.

ANY ITEMS RETURNED MUST BE IN THEIR ORIGINAL CONDITION! We will not accept returns if they are used or damaged! We will only accept full and complete packs of panels. If we receive a returned item from you that has obviously been used or damaged it will be sent straight back to you and you will be billed for the shipping. In short, you must return the item exactly as it was when you received it.

Restocking Fee
Under the long distant Selling Regulations we do not charge a re-stocking fee to private individuals or non-business customers. However for all Buisness-to-Business orders we reserve the right to charge up to 30% Re-stocking Fee.


If you have any questions at all about our returns policy please contact us at

Receiving Deliveries:
We may use 3rd Party delivery companies to deliver some of our products. When receiving deliveries please check that you are signing for the correct number of packages/items and also check for any visible signs of damage. (This may be difficult with protective packaging). If you spot any signs of damage or even if you are unsure please sign the delivery drivers paperwork/pad clearly with the word 'damaged'.

Signing as unchecked confirms only that you have not checked the goods and accept that they may be incorrect or damaged.

If the delivery person will not allow you time to inspect and check your items before signing then either sign with the word 'damaged' or refuse the delivery. If the delivery is signed as 'received in good condition' then we may not offer Free of Charge replacement items.

Items Delivered Damaged:
Failure to sign with the added word 'Damaged' relieves A.B Building Products Ltd of having to offer any free of charge replacements. If you do receive a delivery that is damaged and you have signed as so please notify us in writing with 48 hours.

Incorrect Items Delivered:
In the unlikely event that a picking error has been made we will arrange replacement items free of charge. If you receive any incorrect items please notify us in writing within 48 hours.

Please do not book any tradesman until after you have received your goods and are happy that they are all present and correct. Please allow extra time for any items to be exchanged or replaced should they be either incorrect or damaged. A.B Building Products Ltd will not be liable for any costs incurred for booked or cancelled tradesman resulting in damaged or incorrect items received.

Collection of items delivered damaged
AB Building Products Ltd will not be held responsible for any items delivered damaged by 3rd party courier companies and will not be liable to collect and return any such items.

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United Kingdom and other copyright laws, and is the property of A.B Building Products Ltd . The collective work includes works that are licensed to A.B Building Products Ltd. Copyright 2007, A.B Building Products Ltd ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with A.B Building Products Ltd or purchasing A.B Building Products Ltd products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with A.B Building Products Ltd or to purchase A.B Building Products Ltd products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by A.B Building Products Ltd. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

All trademarks, service marks and trade names of A.B Building Products Ltd used in the site are trademarks or registered trademarks of A.B Building Products Ltd. We may also display or use manufacturer's Trademarks.

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law,  A.B Building Products Ltd disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. A.B Building Products Ltd does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. A.B Building Products Ltd does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
A.B Building Products Ltd shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if A.B Building Products Ltd has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a A.B Building Products Ltd product is mistakenly listed at an incorrect price, A.B Building Products Ltd reserves the right to refuse or cancel any orders placed for product listed at the incorrect price.  A.B Building Products Ltd reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, A.B Building Products Ltd shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by A.B Building Products Ltd without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

A.B Building Products Ltd may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to A.B Building Products Ltd.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a A.B Building Products Ltd or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
A.B Building Products Ltd does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, A.B Sealants Ltd is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, A.B Building Products Ltd reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to A.B Building Products Ltd in its sole discretion.

You agree to indemnify, defend, and hold harmless A.B Building Products Ltd , its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, A.B Building Products Ltd may link to sites operated by third parties. However, even if the third party is affiliated with A.B Building Products Ltd , A.B Sealants Ltd has no control over these linked sites, all of which have separate privacy and data collection practices, independent of A.B Building Products Ltd . These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, A.B Building Products Ltd seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Company Registeration Number 2313765.