AB Building Products - Delivery Information
IMPORTANT INFORMATION REGARDING CORONAVIRUS - UPDATED Jan 2022
We wanted to give you an update on the measures that we are taking to ensure a safe and reliable online and offline shopping experience.
Our Trade/Sales Counter are OPEN as normal. You can continue to place orders via our website, email or telephone and goods can be safely collected or sent by courier to your requested address. We have put in place, safe and controlled customer collections in line with social distancing rules. We ask that ALL customers please wear masks in the shop and DO NOT enter the wearhouse at all.
AB are continuing to monitor the situation and are working hard to ensure that we maintain the health and safety of our employees and distribution partners in line with advice from WHO, NHS, UK Gov and local health authorities.
Alot of our product lines are available for delivery quickly via DHL. For Wall Panels and Decking please call us for the latest delivery and stock information. Both of this products groups are changing on a daily bases.
For the latest information on delivery or placing orders please see our Covid-19 page here
If you have any further questions on this subject, please email [email protected]
Safe Regards, AB Building Products Ltd
Delivery services available vary depending your location and the type of products being purchased.
Collect from AB Building Products: All customers have the option to collect free of charge directly from AB Building Products at the following address. All customers will be contacted when their order is ready for collection.
Collection Address: Unit 5 Regents Court, South Way, Walworth Industrial Estate, Andover, Hampshire, SP10 5NX
Standard Small Items: Option of courier Next Working Day Delivery. Customer will receive a tracking number for these items and have the option to update their own delivery preferences directly with the courier should you not be in to receive the items, for example "Leave in a safe place" or "Leave with neighbour".
Flammable or Hazardous items (Foam): These items will be shipping via an approved Hazardous courier, Next Day services may not be available on these items, however we will endeavour to dispatch all items on the fastest service available.
Wall Panel Items: All Wall Panel orders are fulfilled and dispatched directly from the manufactures. A Next Day delivery service isn't available on these products. Once an order is placed, AB Building Products will be in contact as soon as possible to update you on an expected delivery date.
Multipanel, IDS Showerwall, Basix, Proplas and Splashpanel do offer a customer collection from their depots across the UK. Orders MUST be placed via AB Building Products first and then a collection time from a depot can be arranged, possible the same day (within business hours of the depots Mon to Friday ONLY). Please see the "Delivery Information" tab on the product pages for information relating to that product.
Decking items: Twinson & NewTechWood orders are fulfilled and dispatched directly from the manufacture. A Next Day delivery service isn't available on these products. Once an order is placed, AB Building Products will be in contact as soon as possible to update you on an expected delivery date.
AB Branded Decking and Decking TIles are generally a stock item and can be arranged for Next Day Delivery (On orders before 12noon), our standard delivery is 2-3 days. For larger commercial orders please contact us and we will be happy to supply a quote, review plans and work with Architects and Designers.
EU Delivery Locations: All Silicones, Adhesives and selected other products, can be delivered to the following EU Countries. If your country is not on the list or the product you have selected does not display a delivery option for your country, please email us.
EU countries we can deliver to:
Austria, Belgium, Croatia, Denmark, Finland, France, Hungery, Germany, Guernsey, Ireland, Italy, Jersey, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Spain, Sweden and Switzerland.
If you require a different location please contact us at [email protected]