Delivery Information

Dispatch Days

- All orders are dispatched Monday - Friday, excluding UK bank holidays.

- Orders placed after the stated cut-off time, or on weekends and bank holidays, will be processed on the next working day.

Delivery Times & Availability

- Delivery services and lead times vary by product and location.
- Next Working Day and Saturday delivery options may not be available for all UK locations.
- Delivery services are not guaranteed, and AB Building Products Ltd cannot be held liable for delays caused by couriers or circumstances outside of our control.
- We strongly advise not booking trades or installation work until you have received and checked your order.

Access & Delivery Responsibility

- Some products are delivered on large vehicles. It is the customer's responsibility to inform us before dispatch of any access restrictions, including: Narrow roads or lanes, Low bridges, Restricted turning circles, Parked vehicles

- Failure to notify us in advance may result in additional charges or re-delivery costs.

Failed Deliveries

- If delivery is unsuccessful due to access issues, no one being available to receive the order, or refusal to accept incurred charges, any failed delivery or return costs will be deducted from your refund.