Delivery Information
All orders are despatched Monday to Friday, excluding bank holidays.
Orders received after our 2pm cut-off may be despatched the next working day.
If your order is urgent, please call us on 01264 359984 (8am to 5pm, Monday to Friday) and we'll let you know what's possible.
Express Parcel Delivery
Parcel orders placed before the 2pm cut-off are sent out on a Standard Next Working Day service. One simple rate, whatever you order and however much of it.
Free standard delivery on UK mainland orders over £150 exc. VAT.
Selected postcodes
Selected postcodes
Saturday delivery available upon request. Please call 01264 359984 (Monday to Friday, 8am to 5pm).
Collection from AB Building Products
Free collection from our store. AB Building Products, 18 Smeaton Road, Andover, Hampshire, SP10 3LF
To request this, please get in touch by calling us on 01264 359984 or using our Contact Us Form.
Please note: collections are Monday to Friday, 8am to 5pm only, and not all products are held in stock.
Mainland Europe
We can ship most products to all mainland European countries. We will require your full ship-to address and order requirements.
If you are purchasing as a business, for business purposes, or to an address registered as a business, then we will require an EORI number for customs and imports. To request a shipping quote, please contact us.
To find out more about what an EORI number is and whether you need one, see EORI numbers and whether you need one.
General Delivery Information
Dispatch Days
All orders are dispatched Monday to Friday, excluding UK bank holidays.
Orders placed after the stated cut-off time, or on weekends and bank holidays, will be processed on the next working day.
Delivery Times & Availability
- Delivery services and lead times vary by product and location.
- Next Working Day and Saturday delivery options may not be available for all UK locations.
- Northern Ireland customers should call to confirm availability.
- Delivery services are not guaranteed, and AB Building Products Ltd cannot be held liable for delays caused by couriers or circumstances outside of our control.
- We strongly advise not booking trades or installation work until you have received and checked your order.
Access & Delivery Responsibility
Some products are delivered on large vehicles. It is the customer's responsibility to inform us before dispatch of any access restrictions, including narrow roads or lanes, low bridges, restricted turning circles and parked vehicles.
Failure to notify us in advance may result in additional charges or re-delivery costs.
Failed Deliveries
If delivery is unsuccessful due to access issues, no one being available to receive the order, or refusal to accept incurred charges, any failed delivery or return costs will be deducted from your refund.
Returns
- Products may be returned within 14 days of receipt.
- Please refer to our Returns Policy for full details.
